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Your adventure begins here. Discover breathtaking destinations.

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Popular Destinations

Beach
Tropical Beaches

Relax under the sun at stunning beaches worldwide.

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Mountains
Majestic Mountains

Experience breathtaking views and thrilling hikes.

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City
Vibrant Cities

Discover the energy and culture of bustling metropolises.

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Thailand
Tropical Beaches

Relax under the sun at stunning beaches worldwide.

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City
Vibrant Cities

Discover the energy and culture of bustling metropolises.

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City
Vibrant Cities

Discover the energy and culture of bustling metropolises.

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Privacy Policy

Information We Collect

Personal Information: We collect personal details such as your name, email address, shipping address, phone number, and payment information when you make a purchase, create an account, or contact us. - **Non-Personal Information:** We may collect non-personal data such as browser type, operating system, and browsing behavior to improve our website and services..

How We Use Your Information

**To Process Orders:** We use your personal information to process and fulfill your orders. - **To Communicate:** We use your contact information to send you updates about your order, respond to inquiries, and send promotional materials if you have opted in. - **To Improve Our Services:** We analyze non-personal information to understand user behavior and enhance our website’s performance.

Information Sharing

**Third-Party Service Providers:** We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. - **Legal Requirements:** We may disclose your information if required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

**Access and Correction:** You have the right to access and correct your personal information. You can update your account details through our website. - **Opt-Out:** You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy.

Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name [Enter domain name] ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform").

The Platform is owned by (Enter name of the company), a company incorporated under the Companies Act, 1956 with its registered office at (Enter Address) (hereinafter referred to as "Platform Owner", “we”, “us”, “our”).

D. Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates

Cancellation and Refund Policy

This cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:

  1. Cancellations will only be considered if the request is made within [X] days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to sellers/merchants listed on the Platform and they have initiated the shipping process, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
  2. [X] does not accept cancellation requests for perishable items like flowers, eatables, etc. However, refunds/replacements can be made if the user establishes that the quality of the product delivered is not satisfactory.
  3. In case of receipt of damaged or defective items, please report to our customer service team. The request will be entertained once the seller/merchant listed on the Platform has checked and determined the same at their end. This should be reported within [X] days of receipt of products. If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within [X] days of receiving the product. The customer service team, after reviewing your complaint, will take an appropriate decision.
  4. For products that come with a manufacturer warranty, please refer issues directly to the manufacturer.
  5. For any refunds approved by [X], it will take [X] days for the refund to be processed to you.

About Us

Yatra Crafters is a reputed tour operator and travel agent based in India. We offer custom tour packages across the country as well as in all major international destinations. At Yatra Crafters, we understand the unique needs of every traveller. That is why we curate tour packages by considering your specific needs in mind. Whether you want to visit the top tourist places in India or in any other country, you can have a chat with us. We will curate a package to suit your requirements and ensure you have the most exciting experience ever. We offer tailored tour packages for families, solo travellers, group travellers, and more. No matter what your requirements are, we can provide you with the most personalized tour package to make your travel experience a memorable one.

Mission
Our Mission

We strive to exceed expectations through innovation, teamwork, and integrity.

Vision
Our Vision

To be a global leader in our industry, setting benchmarks for quality and service.

Values
Our Values

We value customer satisfaction, innovation, and a commitment to excellence.

Contact Us

We'd love to hear from you! Reach out to us anytime.

Get in Touch

Address: A1, Basement, Tagore Market Opp Metro Piller – 330, Kirti Nagar, Delhi -110015, India

Email: info@yatracrafters.com

Phone: 7011577859 / 9654305983